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The User Advocate Group (tuag.ca)
Usability is simple to define:
Usability = The lack of suffering on the part of users.
I work with a team of talented associates who also hate to see users suffer. We get involved at all levels of design and development.
We know our stuff: analyzing business requirements, assessing user needs, identifying design factors. We're not theorists, we also know the technology - its limits and potentials. We focus primarily on Drupal.
We shape technology so it won’t bite your users.
CEO The User Advocate Group